Support
Need help with file transfer, watch pairing, or audio playback?
We are here to help you get the best phone-free listening experience on Apple Watch.
See It In Action
Import audio on iPhone, transfer it to Apple Watch, then listen offline with a minimal on-watch library.
Simple transfer
Choose audio files on iPhone and monitor clear progress.
Offline watch playback
Play local files from your Apple Watch library.
Minimal experience
No ads, no account wall, and no clutter.
Contact Support
Include your app version, iPhone and Watch models, OS versions, file size and transfer status. Support requests are public; do not attach private audio or sensitive logs.
Quick Troubleshooting
- Ensure iPhone and Apple Watch are paired and both apps are installed.
- Keep the watch app open in the foreground for the fastest transfers.
- Transfers can continue through the reliable background path if the phone locks, but foreground is faster.
- Use supported formats: MP3, AAC/M4A, or WAV.
- If playback route fails on watch, check Bluetooth route or enable speaker fallback in watch settings.
- If transfer stalls, use Cancel, keep the Watch unlocked and nearby, and retry one file. Background delivery is scheduled by watchOS and can take longer when the display sleeps.
- Haptic Beats is retired in version 1.7. Existing music, playlists and favourites remain available.
App Info
App: WristAudioOffline
Platform: iPhone + Apple Watch
Last updated: October 24, 2026